If You Listen to Me

Overview


Registered nurses have highly responsible and stressful jobs, which are often made much harder by workplace bullying. Inappropriate workplace behaviors can undermine their self-confidence in their ability to care for their patients, as well as cause stress. This not only adversely affects the health and wellbeing of nurses targeted by such acts, but also disrupts workflow, potentially jeopardizing patient safety.

If You Listen to Me explored nurses’ perceptions regarding the effectiveness of currently offered training aimed at eradicating bullying, as well as improving their ability to cope with bullying. Their suggestions for improvements could assist in preventing bullying within their units.

Nurses’ perceptions regarding the impact of bullying on patient safety and their ability to do their jobs were also explored. To delve into nurses’ experiences, fourteen registered nurses were selected to take part in individual semi-structured telephone interviews that were then subjected to thematic analysis.

Participants’ responses revealed themes that were common to the majority of the interviewees. The commonalities discovered were:
• Ineffectiveness of workplace anti-bullying training,
• Coping strategies employed by nurses,
• Benefits of anti-bullying training received,
• Obstacles to bullying prevention,
• Workplace fear of bullying and
• Anti-Bullying leadership training

These commonalities could assist nursing leaders in developing more effective training programs and creating a healthier work environment in which all nurses feel valued and supported.

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